Frequently asked questions

A valid Driving License and one Government ID proof (Aadhar, PAN, Passport, etc.).

Yes. A refundable deposit is required and will be returned after vehicle check on return.

No. Fuel is not included. The car must be returned with the same fuel level as given.

No. ChaloCar follows fair and transparent pricing with no surge charges.

Yes. Pickup & drop within Mumbai is available at ₹25 per km extra.

Late returns will be charged on an hourly basis as per the rental plan.

Yes. Each booking includes a free km limit. Extra kms are charged at the specified rate.

Through our website

Payments can be made via Razorpay (UPI, cards, net banking).

We provide 24/7 roadside assistance. Call our support number immediately.