Privacy Policy

1. Data We Collect

 

  • Name, DOB, Gender

  • KYC docs: Aadhaar, PAN, DL

  • Contact info: Phone, Email, Address

  • Payment info (via secure gateways)

  • Booking history

 

2. Purpose of Data

 

  • Identity verification (e-KYC)

  • Booking, payments, refunds

  • Support & communication

  • Fraud prevention

 

3. Data Protection

 

  • Secure servers + encryption

  • Payment by PCI-DSS compliant gateways

  • No sale/rent of data

 

4. Sharing Data

 

  • Govt. authorities (legal compliance)

  • Insurance providers (claims)

  • Third-party vendors (SMS/payment)

 

5. Retention & Deletion

 

  • Data stored 5 years (law compliance)

  • Customer may request correction/deletion (subject to law)

 

6. Rights of Users

 

  • Access, correct, delete data (where legally allowed)

 

7. Cookies

 

  • Site uses cookies, may disable in browser.

 

8. Third Party Links

 

  • External sites have separate policies.

 

9. Updates

 

  • Policy may change, updated version always on site.

 

Contact

 

  • Email: privacy@chalocar.com

  • Phone: +91-9004184302